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Affordable Housing
Big Data in Housing
Building Regulations
Business Analytics
CCTV surveillance
community impact
Construction Skills
Cyber threats
Data Protection
Digital Platform
Digital Strategy
Digital Tools
Fire Safety
GDPR for Housing
Grenfell Tower
Hackitt Review
housing crisis
Housing Design
Housing Policy
Housing Supply
Integrated Management System
IT System
Management and Repairs
Mobile working
Predictive Analytics in Housing
Quality assurance checks
Regeneration Agenda
Skills Training
Social Housing
sustainable housing
Virtual Reality
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Mrs Natalie Elphicke will deliver the chair’s opening remarks.

  • “Formalising” the structure of government’s engagement with local authorities on the Brexit process and negotiations
  • Addressing the skills gap brought about by Brexit and how the housing secor will recruit, retain and train their workforce
  • Distributing the promised £3billion of funding to local authorities to assist in supporting a “smooth and orderly exit”
  • Providing more clarity on how the proposed new UK Shared Prosperity Fund will work when it replaces current EU structural funds

  • Abolishing ‘anywhere-ville’
  • Freeing far more urban sites for development
  • Creating certainty for owners & developers
  • Supporting smaller house builders
  • Living nearer work to be greener & more sustainable

  • The case for change: reforming the housing market with £44bn investment over 5 years and increasing the supply of new and affordable homes
  • Understanding the housing department’s policy sponsorship relationship with Homes England and the regulator’s new role
  • Launching the Housing Infrastructure Fund of £2.3bn to deliver up to 100,000 new homes in England
  • Implementing the ‘Building the Homes We Deserve’ White Paper and unlocking strategic sites including new settlements and urban regeneration scheme

  • Demonstrate the advantages of introducing digital automation to Housing Associations
  • Promote self-service tenant portals to effectively manage tenant needs
  • Incorporate PCI-compliant rent collections, combining automation and human interaction for secure payment options
  • Integrate emergency communications to overlay your BAU contact systems, ensuring that mass alerts can be activated and you are prepared for every eventuality

Sponsored By :

  • Gaining insights into a successful joint venture between Sheffield City Council, Keepmoat Limited and Great Places Housing Group delivering innovative housing and regeneration outcomes
  • Discussing the benefits of partnering with private contractors to build low-cost homes
  • Bridging the gap between local councils and private developers to align industry expertise with locally owned land
  • Meeting the regeneration challenge: making the best use of assets in low value areas
  • Designing homes that can adapt to the changing needs of the population

  •  How you can use Cloud to drive organisational change
  • Using GreenSquare Group as an example, we’ll examine how people, processes and technology come together to deliver real digital transformation

Sponsored By :

  • Building a digital platform to support social housing repairs, asset management and housing triage / register as well as referral to community resources tool
  • Enhancing automation systems to improve information sharing with tenants
  • Deploying a cloud based software that will enhance mobile working and provide better data quality and system integration for AdurHomes

  • Examining the role of innovative learning technology for filling the construction skill gap, by modernising training methods by utilising new technologies
  • Outlining how virtual and augmented reality tools can help recruit and transform the perception of the infrastructure industry for young people
  • Exploring the opportunity areas for immersive training technology across the infrastructure sector and the challenges faced in wider adoption of these methods

The afternoon remarks will be delivered by Sir Steve Bullock, Former Mayor of Lewisham and Board Member of the Housing and Finance Institute.

  • Merging 850 datasets to develop a mapping tool that helps housing associations gain insights into community impact, value and land development
  • Deploying descriptive and predictive analytics tools to determine the factors that contribute to business performance and growth
  • Harnessing Big Data sources to assess the impact of numerous variables on financial performance
  • Establishing a data standard amongst housing associations to grow data sharing and improve data quality practices

  • Understanding key data protection issues such as transparency and accountability
  • Implementing data sharing strategies with partner organisations while meeting data protection responsibilities
  • Employing effective data protection strategies and good practice to protect tenant’s information
  • Embedding data protection throughout the organisation for future compliance

The Key Supporter Session will be delivered by John Bishop, CEO of Commulite Ltd.

  • Rolling out a new corporate strategy to serve 23,000 customers in the most economic, efficient and effective manner
  • Implement a new service and operating model, consistent with the customer needs
  • Building new homes across the South West to tackle the housing crisis and increase affordability
  • Going 24/7 digital to streamline communications with customers and achieve speedy service delivery
  • Maintaining social purpose by developing community led initiatives

  • Developing strategies to better understand user needs, shape user experience and collect customer feedback
  • Assisting customers with the shift in operations and continuing to adapt to meet their changing needs
  • Design digital communication channels for all


  • Examining the impact of the full replacement of Housing Benefit with Universal Credit
  • Exploring solutions devised by authorities and associations where UC has been piloted
  • Managing the risk and considering the opportunities that arise from UC
  • Exploring solutions devised by authorities and associations where UC has been piloted
  • Developing strategies for improving the service design and enhancing customer experience

The closing remarks will be delivered by Sir Steve Bullock, Former Mayor of Lewisham and Board Member of the Housing and Finance Institute.