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Affordable Housing
Big Data in Housing
Building Regulations
Business Analytics
CCTV surveillance
Construction Skills
Customer Accounts
Cyber threats
Data Protection
Digital Platform
Digital Tools
Fire Safety
GDPR for Housing
Grenfell Tower
Hackitt Review
Housing Design
Housing Policy
Housing Supply
Integrated Management System
IT System
Management and Repairs
Predictive Analytics in Housing
Quality assurance checks
Regeneration Agenda
Service Design
Service Transformation
Skills Training
Social Housing
Universal Credit
User Experience
Virtual Reality
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The event chair will deliver the opening remarks outlining the key themes of the programme and introducing speakers.

  • The case for change: Reforming the housing market with £44bn investment over 5 years and increasing the supply of new and affordable homes
  • Launching the Housing Infrastructure Fund of £2.3bn to deliver up to 100,000 new homes in England
  • Implementing the ‘Building the Homes We Deserve’ White Paper and unlocking strategic sites including new settlements and urban regeneration schemes
  • Establishing building regulations and making best use of innovative technology to create more accessible, sustainable and safer homes
  • Assessing housing needs: Shifting the mind-set for building houses and implementing Help to Buy schemes for over 300,000 first time buyers

  • Bringing together existing planning expertise and new land buying powers in order to deliver 300,000 homes per year by 2020
  • Utilising 26,000 hectares of developable land across the country to deliver new homes
  • Moving barriers to building new affordable homes help more people get on the housing ladder
  • Supporting smaller house builders into the market to drive efficiency savings and grow the UK housing supply
  • Implementing more commercial approach with a £750m budget in collaboration with the SME sector to meet housing demands

  • Gaining insights into a successful joint venture between Sheffield City Council, Keepmoat Limited and Great Places Housing Group delivering innovative housing and regeneration outcomes
  • Discussing the benefits of partnering with private contractors to build low-cost homes
  • Bridging the gap between local councils and private developers to align industry expertise with locally owned land
  • Meeting the regeneration challenge: making the best use of assets in low value areas
  • Designing homes that can adapt to the changing needs of the population

  • Announcing £1.7bn deal to build 50,000 affordable homes across London
  • Outlining the four-year planning strategy for affordable rent and buy across the capital
  • Engaging 44 housing providers including private developers, housing associations and nine London councils
  • Securing the land we need to build homes and ensure we have sufficient capacity in the construction industry

  • Merging 850 datasets to develop a mapping tool that helps housing associations gain insights into community impact, value and land development
  • Deploying descriptive and predictive analytics tools to determine the factors that contribute to business performance and growth
  • Harnessing Big Data sources to assess the impact of numerous variables on financial performance
  • Establishing a data standard amongst housing associations to grow data sharing and improve data quality practices

  • Outlining the key priorities for housing service providers post the GDPR deadline
  • Understanding key data protection issues and transparency requirements in the housing sector as mobile working and surveillance technology grows
  • Safeguarding against cyber security threats: embedding effective data protection strategies to protect tenant’s information
  • Implementing systemic data sharing strategies with partner organisations while meeting data protection responsibilities
  • Ensuring the use of CCTV in communal areas is compliant with the Data Protection Bill

  • Examining the impact of the full replacement of Housing Benefit with Universal Credit
  • Exploring solutions devised by authorities and associations where UC has been piloted
  • Managing the risk and considering the opportunities that arise from UC
  • Exploring solutions devised by authorities and associations where UC has been piloted
  • Developing strategies for improving the service design and enhancing customer experience

  • Providing an update on the 2017 interim report and defining the roles and responsibilities of all those who interact with the system
  • Creating a process that ensures there is effective oversight of materials, people and installation
  • Developing a new intelligent system of regulation and enforcement for high-rise and complex buildings to better conduct quality assurance checks

  • Building a digital platform to support social housing repairs, asset management and housing triage / register as well as referral to community resources tool
  • Developing notification tools that provide tenants with reminders and help them track repair appointments
  • Ensuring that the service meets inclusion standards and is tailored to individual tenant needs

  • Examining the role of innovative learning technology for filling the construction skill gap, by modernising training methods by utilising new technologies
  • Outlining how virtual and augmented reality tools can help recruit and transform the perception of the infrastructure industry for young people
  • Working in partnership with the private sector and colleges, through The Shared Apprenticeship Scheme
  • Exploring the opportunity areas for immersive training technology across the infrastructure sector and the challenges faced in wider adoption of these methods

  • Teaming up with other councils to design an online housing application pre-assessment form that will streamline housing applications
  • Redesigning a simpler version of the full housing register application form to increase tenant engagement
  • Developing an online homelessness triage tool (, to check eligibility homelessness support from the council in alignment with the Homelessness Reduction Act

  • Deploying a cloud based software that will enhance mobile working and provide better data quality and system integration for Housing Leeds
  • Updating IT systems to enable the social housing provider to serve its tenants and manage its 57,000 properties more efficiently
  • Harnessing new digital tools to streamline processes and gain a 360-degree view of tenant and employee interactions
  • Embedding self-service tools including rent and repairs to support tenant interaction and engagement

  • Developing strategies to better understand user needs, shape user experience and collect customer feedback
  • Assisting customers with the shift in operations and continuing to adapt to meet their changing needs
  • Design digital communication channels that embed assistance tools and meet inclusion standards
  • Measuring your community impact to create safer, greener and happier neighbourhoods