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Kenne Amissah

Digital Inclusion Manager
Clarion Futures Digital (Confirmed)

With extensive experience and knowledge gained in  economic, environmental , social and physical regeneration, Kenne  has delivered a range of successful projects across the public, private and voluntary sectors.  Housing has provided the golden thread and in her current role as Digital Inclusion Manager for Clarion Futures, part of Clarion Housing Group , she oversees one of the largest programmes of it’s type delivering circa 10,000 digital inclusion interventions each year. The Clarion  Futures Digital Service  aims to help residents get online and improve their digital skills to make a real difference to their lives. A comprehensive programme of services including basic digital skills, volunteer peer support , guidance and community grants are provided to support the 24 percent of our 125,000 Clarion households  who do not have internet access    The Clarion Futures Digital team is also a partner in the One Digital  consortium which is supported by the Big Lottery.

  • Developing strategies to better understand user needs, shape user experience and collect customer feedback
  • Assisting customers with the shift in operations and continuing to adapt to meet their changing needs
  • Design digital communication channels that embed assistance tools and meet inclusion standards